CUSTOM SOFTWARE FOR SMES
Your business runs on your own software.
We replace separate packages with automation and applications built around the way you work, with AI supporting your people where human judgement is needed. On a secure European platform that keeps getting better.
or email hello@hiveras.com
THE PROBLEM
Packages that do not talk to each other.
This is what the work looks like in many SMEs.
Everything is scattered
Quotes live in one package, invoices in another and customers in a third. They share nothing.
Everything entered twice
The same data is retyped from email to Excel to your accounting package. Each time, something can go wrong.
Software that dictates how you work
Generic software does not know how you work and takes a lot of training. So spreadsheets, notes and e-mails fill the gaps.
AI tools without a plan
Perhaps someone uses ChatGPT or Copilot. But nobody has decided what it is for and what it is not, and nothing is connected to your own data.
BEFORE AND AFTER
One process, before and after.
From a web enquiry to a quote and an order at the order desk.
- The enquiry arrives in a shared mailbox.The enquiry arrives and is stored automatically in your system.
- Someone retypes the details into the customer file.AI reads the enquiry and prepares the quote.
- The quote is written by hand in a text document.A colleague checks it and approves.
- The order is keyed in again in the ERP.The order goes to the order desk automatically.
- Nobody remembers who approved what.Every step is in the audit log.
Manual work, scattered across many places.One system. A person approves.
APPROACH
How we work.
Understand
We talk to your people and look at your own data. That shows us how the work really runs.
Build
We build your software while your current packages keep running. No big switchover is needed.
Automate
We automate work that is always done the same way, so it runs predictably every time.
AI supports your people
Where human judgement is needed, AI reads along and prepares proposals. A person decides. Nothing goes to a customer without approval.
Keep improving
Step by step we take over the work of your separate packages and keep the software up to date.
CASE STUDY
A Belgian security installer
Step by step, this company is replacing the in-between spreadsheets, loose notes and stream of e-mails around its ERP with its own apps. Daily work becomes simple and people have time left for the decisions that matter.
- First an analysis of how the company really works: conversations with every department and the company's own ERP data.
- Its own sales app for the road, now being rolled out: look up a customer, plan a visit, add photos and plans and let the customer sign digitally.
- Enquiries land automatically in the ERP, in the customer file and in the app.
- Supplier quotes are turned into the company's own quotes.
- An order desk with a full audit trail of every step, and drawings linked to the customer file.
- The owner updates his website himself by chatting with the system. Nothing goes live without his approval.
- Next step: an app for the technicians, with their planning and work orders.
THE PLATFORM
One platform that keeps getting better.
Every improvement is built, independently reviewed and tested before it reaches you. Every customer benefits. Each company works in its own environment.
Way of working
You adapt your process to the package.
The software follows the way you work.
Data
Spread across many systems.
One environment around your own data.
Changes
They depend on what the vendor allows.
Built for your situation, reviewed and tested.
Switching
Often all or nothing.
Step by step, while your current packages keep running.
SECURE AND EUROPEAN
Secure, and hosted in Europe.
AI models for customer environments run in European data centres. Your data stays yours.
Your own environment
Every company gets its own environment. Your data is not mixed with anyone else's.
Hosted in Europe
The environments run in a European region.
AI routed through Europe
AI models for customer environments run in European data centres.
A person approves
Nothing goes out unless a person has approved it.
A tamper-evident log
Every action is written to a log in which any change stays visible.
WORKS WITH WHAT YOU HAVE
We start from what you already have.
Your ERP and accounting package keep running. Our software connects to them and takes over parts of the work step by step, when it suits you.
- Your ERP
- Your accounting package
- Your spreadsheets and mailboxes
- Your own systems
Using something unusual? Ask us.
FOR ACCOUNTANTS AND ERP PARTNERS
Seeing the same tangle at your clients? Let us work together.
As an accountant or reseller of ERP or accounting software you know the tangle of packages at your clients. We build the software that brings calm to it and we are glad to work with you.
QUESTIONS
Frequently asked questions.
Where is my data?
In your own environment, hosted in Europe. AI models for customer environments run in European data centres. Your data stays yours.
Who owns the software?
The software is built around your business and your data. Your data is and stays yours. We agree the terms for using the software with you.
What does AI do and not do?
AI reads along and prepares proposals. A person decides. Work that is always done the same way we simply automate, without AI. Nothing goes to a customer without approval.
What happens to my current packages?
They keep running. Our software connects to them and takes over parts of the work step by step. Together we decide what stops and when.
Can we start small?
Yes. We start with one process that costs you a lot of time and build from there. First we look together at what pays off most for you.
Is this an AI employee?
No. We do not sell an AI employee. We build your own software, with AI supporting your people where human judgement is needed.
WHO WE ARE
David and Dennis.
Two entrepreneurs who build software for SMEs. Entrepreneurs for entrepreneurs.
David Vanheeswijck
Co-founderMore than thirty years in software, from the early days of the web to AI in business. Redesigns business processes with intelligent automation.
LinkedInDennis Bellinkx
Co-founderNearly fifteen years of experience with AI. Combines hands-on engineering with leading international teams.
LinkedIn
GET IN TOUCH
Book an introduction.
You tell us about your business, we tell you about Hiveras. Then you decide whether it fits.
Thank you.
We have received your message and will be in touch.